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Spinago Casino Terms & Conditions

These Terms and Conditions govern access to and use of Spinago Casino by customers in Australia. By creating an account, visiting the website, depositing funds or using any available game, you confirm that you have read and understood these terms and agree to follow them.

These terms should be read together with any specific rules, promotional conditions, privacy information and responsible gambling materials displayed on the Spinago Casino website. If you do not accept these requirements, you must not use the website or its services.

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Agreement to These Terms

These Terms and Conditions form a binding agreement between you and Spinago Casino. They apply to all website visits, registrations, deposits, withdrawals, games, promotions and related services made available through your account.

Some games, payment methods or promotions may be subject to additional rules. Those rules will apply alongside these terms and will prevail where they expressly address a particular service. You are responsible for reviewing the current terms before using a service or accepting an offer.

Who May Use the Site

Spinago Casino is available only to individuals who are at least 18 years old. By using the website, you confirm that you meet this minimum age requirement and that gambling is permitted for you in the location from which you access the service.

You must not use the website if you are located in a jurisdiction where online gambling or any related activity is prohibited. Spinago Casino may restrict access to certain locations and may request information to establish your eligibility.

Creating Your Account

To use services that require registration, you must provide accurate, complete and current information. Each customer may maintain only one personal account unless Spinago Casino has expressly authorised otherwise.

Your account is personal to you. You must keep your login details confidential, use a secure password and notify Spinago Casino promptly if you believe that someone else has accessed your account. You remain responsible for activity carried out through your account where you have failed to protect your credentials.

Account information must not be sold, transferred, rented or made available to another person. You must update inaccurate or outdated information without delay.

Identity Checks

Spinago Casino may verify your identity, age, address, payment ownership and source of funds before or after account activation. Verification may involve requesting documents or information that is reasonably necessary for security, compliance and fraud prevention.

Documents must be genuine, legible and current. The review process may delay deposits, withdrawals or access to some services. If requested information is not provided, cannot be verified or appears inconsistent, Spinago Casino may restrict the account until the matter is resolved.

Funding Your Account

You may deposit only through payment methods presented on the website and only with funds that belong to you. The name on a payment method should correspond with the registered account holder unless an alternative arrangement has been approved in advance.

You are responsible for checking transaction details before confirming a deposit. Payment providers may apply their own fees, conditions or processing times. Spinago Casino is not responsible for delays caused by a bank, card issuer, wallet provider or other third-party payment service.

Deposits are intended for gaming activity and must not be made for unlawful purposes. Spinago Casino may refuse, reverse or investigate a transaction where security concerns, technical errors or unusual activity arise.

Withdrawal Rules

Withdrawal requests may be subject to account verification, completion of any applicable wagering requirements and checks concerning payment ownership. Spinago Casino may return funds through the original payment method where this is available and appropriate.

Processing times can vary according to the selected method and the information required for review. A withdrawal request may be cancelled or adjusted if it contains an error, relates to a payment reversal or is affected by a breach of these terms.

Any minimum or maximum limits, fees and method-specific conditions shown on the website apply at the time of the transaction. You should confirm these details before submitting a request.

Promotions and Bonuses

Bonuses, free spins and other promotional benefits are subject to the particular conditions displayed with each offer. These may include eligibility rules, minimum deposits, wagering requirements, game contributions, expiry dates, maximum winnings or withdrawal restrictions.

Unless the promotion states otherwise, only one offer may be used in relation to a qualifying transaction. Spinago Casino may remove a bonus or related winnings where an offer has been claimed in error, used contrary to its conditions or obtained through manipulation.

Promotional terms may differ from these general terms. Before accepting an offer, you should review its complete conditions and make sure that you understand when the benefit expires and what is required to withdraw associated funds.

Using the Website Properly

You may use Spinago Casino only for lawful, personal entertainment. You must provide truthful information, comply with instructions shown on the website and use the services in a fair and responsible manner.

You must not attempt to interfere with the website, bypass technical controls, introduce harmful code or use automated tools to access games or account functions. You are also responsible for ensuring that your device, software and internet connection are suitable for use of the services.

Conduct That Is Not Allowed

The following activities are prohibited:

  • Using another person’s account, payment method or identity.
  • Creating multiple accounts to obtain an advantage or promotional benefit.
  • Providing false, misleading or incomplete registration or verification information.
  • Using stolen funds, unauthorised payment methods or proceeds connected with unlawful conduct.
  • Exploiting faults, errors, vulnerabilities or defects in games, software or promotions.
  • Using bots, scripts, collusion, device manipulation or other unfair methods.
  • Attempting to disrupt the website or gain unauthorised access to systems or data.
  • Using the services in a way that may damage Spinago Casino, its customers or its service providers.

Where prohibited conduct is suspected, Spinago Casino may investigate, suspend relevant transactions, void affected activity and take other measures permitted under these terms.

Ownership of Website Content

Unless stated otherwise, the website, its design, text, graphics, software, trademarks and other materials belong to Spinago Casino or its licensors. You receive a limited, personal and non-transferable permission to access these materials for using the services.

You must not copy, modify, distribute, publish, reverse engineer, frame or commercially exploit website content without prior written permission. This permission ends when your account is closed or your access to the website is withdrawn.

Liability Limits

Spinago Casino aims to provide reliable services but does not guarantee that the website, games or payment functions will always be available, uninterrupted or free from technical errors. Access may be affected by maintenance, connectivity problems, third-party services or events outside reasonable control.

You use the website at your own discretion and risk. To the extent permitted by applicable law, Spinago Casino is not responsible for losses resulting from unauthorised access caused by your failure to protect account information, incorrect information supplied by you, interruptions outside its control or misuse of the services.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where a service includes a specific warranty or condition that applies by law, these terms are subject to that protection.

When Access May Be Restricted

Spinago Casino may suspend, limit or close an account where it reasonably considers that you have breached these terms, failed verification, used the services improperly, created a security risk or become ineligible to use the website.

An account may also be restricted to protect customers, investigate transactions, address technical issues or comply with applicable obligations. During a review, deposits, withdrawals, bonuses or game access may be temporarily unavailable.

If an account is closed, any remaining balance will be handled after relevant checks, subject to lawful deductions, unresolved disputes, payment reversals and any applicable promotional conditions. Prohibited conduct may affect entitlement to related winnings.

How Information Is Handled

Spinago Casino collects and uses personal information to operate accounts, process payments, verify customers, provide support, improve services, prevent fraud and meet applicable obligations. Information may be shared with payment providers, verification services, technology providers or other parties where reasonably required for these purposes.

The website may use cookies and similar technologies. Further details about data collection, storage, rights and cookie use are provided in the applicable privacy information. You should review that information before registering or continuing to use the website.

Gambling Responsibly

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits that fit your circumstances, keep track of time and spending, and avoid gambling when you are distressed, impaired or under pressure.

If gambling is becoming difficult to control, use any account controls or exclusion options made available by Spinago Casino and seek independent support. You may ask Spinago Casino to restrict or close your account, and such requests may be subject to security and processing checks.

Never borrow money to gamble, chase losses or allow another person to use your account. If you are concerned about your gambling, stop playing and obtain assistance from an appropriate professional or support service.

Changes to These Conditions

Spinago Casino may update these terms to reflect changes to services, security practices, promotions or applicable requirements. The latest version will be published on the website with its effective date where appropriate.

Changes will apply from the time they are posted or from any later date stated in the notice. If you continue using the website after an update takes effect, you will be treated as having accepted the revised terms. If you do not agree, you must stop using the services and may request account closure.

Getting in Touch

For questions about these Terms and Conditions, account access, transactions, verification or responsible gambling controls, contact Spinago Casino at [email protected]. Please provide enough information for your request to be identified, but do not send passwords or complete payment credentials.

Spinago Casino may request additional information to confirm account ownership before discussing personal account matters. These terms, together with the documents expressly incorporated into them, govern your use of the website until your account is closed or the agreement is otherwise ended.

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